Zwift companion app not connecting. yesterday’s apple version updates.
Zwift companion app not connecting Zwift Forums Companion App Never Works. I tried to use the COmpanion app on my Ipad (also with latest IOS) and it works fine. This document covers some of the basic troubleshooting. No new phone or operating system update to clearly pinpoint what is causing the issue. After long puzzle and troubleshooting i turned off my Samsung S20 mobile phone and it suddenly worked. Mark_Mowrey (Mark) 20. I tried logging out of the app, turning it off, shutting the phone down completely, then logging all the way back into I’m using the companion app to connect via Apple TV (I’m also using the Zwift play controllers). 1) LEFT controller connects instantly in Companion on both devices. Brianna_Brotherton (Brianna) April 15, 2021, 9:33pm 1. 2: 182: Hi all. Please give us more information on your setup. It will say a message about not having a device paired. It always pairs either directly to the game, or to the game via the Companion app. Hiya, I’m a long time Zwifter & have been connecting my Elite Direto trainer to my Apple TV via my Zwift Using ATV. 8: 637: February 21, Hey all, I am attempting to use the Zwift companion app during my ride but whenever I tap on my ride this is the message that pops up. Connected to Companion app ok. My only get around for this was to turn off the campion app in both the phone and watch then download Zwift onto my phone and activate the Zwift (not companion) app on my watch. And the controller menu is EMPTY!!! It worked fine until the latest update. 7. Please help. Mainly because I have been moved from the office to the garage 😂😂. Start up Zwift App on your phone and then start up the Zwift software on your phone. This setup worked flawlessly. Hi all, I've been using the companion app on my phone and it's been working no problem with Zwift on my laptop. stats, and more. On the iPad, For almost a week now my companion app has been freezing up and only seems to connect in fits and starts (intermittently). You need to go into the smartphone’s main settings and make sure Starting in December Companion App on phone no longer shows map of selected event on computer. Have followed all the steps, removed the connections In fact - I’d recommend you uninstall the game app (not the Companion app) from the phone to avoid this issue completely. Controllers will not connect. Does the zwift Since this past week when there was an update to both Zwift and companion app I have not been able to connect. If pairing via Companion works better then you should certainly do that just to get your rides in. But not through the companion app but through the Zwift App on my iMac. 2 on the PC. After the last update (Zwift Companion 3. 1: However, I have never managed to have my Zwift rides show up in Garmin connect. Now I get that ATV is out of connections and do I want to forget the other sensor. It was working fine two weeks ago and I’ve made no changes. But my last couple of rides, when I open the Zwift companion app on my phone, I don’t see the live map of my ride. Running through Apple TV 4K. I have changed batteries with no resolve. I want to recommend checking out this Zwift Support article for next steps: Issues with Zwift Companion App. 1) or iPad Pro (iPad OS 16. 6 out of the box. Checking that no other devices The Tacx is connected using ANT+ . Maybe “No Signal” is because the phone got a lock on the device, when Zwift Companion is the better option? Strange how it’ll still connect via Zwift Companion with the option turned off. Make sure the phone is on the same WIFI network as your computer. We will be rolling back a recent I have an iPhone 14 with OS 16 and I’m trying to connect to my Zwift app running on my Surface laptop, windows 11. Wahoo Kickr connects to my Gamin Fenix just fine. Still doesn’t connect. I've tried turning it off/on again, updating all the apps/devices to latest versions, reloading the apps, etc. BT working for direct connection and checked Companion app on iPhone 12 latest iOS . The Tickr works perfectly on FulGaz, Rouvy, BLE app and Wahoo app. 3: 275: April 20, 2024 Home ; Categories ; Guidelines ; There's a few different reasons Zwift and the Zwift Companion (ZC) app won't connect, check out the following table for info on resolving most of the I have been trying everything to get my iphone 8 and HP laptop using windows 10 to connect. Also tried the companion app on on my iPad. I have been using Zwift for a few years now and all of a sudden my HRM will not connect to Zwift, I have no issues connecting it to my Wahoo Element just Zwift. I thought initially the problem might be that I couldn’t run the play This usually means that Companion is not able to connect to the Zwift game on your local area network, such as when the two are on different WiFi networks, or the Companion device has shifted to cellular data. Tried workaround leaving controllers off until Zwift game started (and only turning one Hi all! I just started my ‘Zwifting-carreer’ and bought a setup (Tacx Flux S Smart). I’m not tech enough to figure out how to check my firewall settings so that may be the problem. ) but after about 1 second you are kicked out again. You can try making Companion your highest ranked data source. 3) and is no longer available to install. I’m using Zwift on a MacBook Pro and ZC on an iPhone 13 with ios 16. General Discussion. Whole thread/topic for you here: I believe hence the sequence is of the essence: (1) start Zwift (on Mac in my case), (2) select course and start pedalling, (3) start Zwift Companion (in my case on iPhone), (4) start Zwift Companion on Apple Watch, (5) go back to Zwift and select ‘Menu’ - unpair and then pair Apple Watch, (6) continue with course - patience, heart rate will appear after 10 - 15 secs. I am running Zwift on a new iPad Pro 13. Now Zwift can’t see trainer on either phone. A couple of things you can try is powering down your Apple Tv for 30 seconds, plug back in, turn on, open up Zwift and see if that helps. I have no other Bluetooth devices connected when I Hi, sorry if already posted, but see below. Zwift Forums Zwift Companion App on iPhone Not Connecting. Just FYI I cast through my Samsung phone and am riding a Wahoo Kickr Have you tried connecting without using the companion app. I use Zwift on an Apple TV 4K (2021 version). My setup: Asus rog laptop vs502 Windows 10 Wahoo kickr connected via ant stick The cadence works on all other devices, including Zwift companion app. It started recently and I don’t know if it’s an issue with the app or with my setup. The Kickr is found by my smartphone and by my laptop. This information isn’t available anywhere else in Zwift, If Companion won’t connect to your Zwift session, try rebooting the Companion app, rebooting your phone, or even deleting and reinstalling Companion. I can close the app and reopen, but it still stuck until the ride is Came back yesterday and the Companion app does not switch into ride mode when Zwift app is started/in pairing mode. When first got it, connected once on iPhone. Fast forward to the recent update, my trick isn’t working anymore. Since this, the latest version of the Zwift companion app won’t connect when zwift is running on the Apple TV My old iPad running iOS 16. However the Zwift Click disappeared of the companion app screen and no longer appeared in the BT menu. I managed to get it working when I Hi, login is not possible to Companion app on my Andorid mobile when connectet to WLAN. It would not connect to the ipad only the phone. Now I’ve been trying to use the Companion app with iPhone, but can’t connect my Kickr. Until the Zwift detects that the Apple TV BLE connections (2) are used up, I don’t think the Companion app will give you an option to pair devices. It tells me that I'm riding in the activity section on the home page, but doesn't connect me to the game. Doug. I do the power and cadence through the Assioma’s, Trainer through Snap, and heart rate through the Apple Watch via the companion app. At start up, it shows that cadence and 1. I’m not sure what’s changedI thought maybe the app was out Start Zwift. My heart rate monitor, my pedals, the left and right play controllers, but doesn’t recognize the click. Changed router to only 2. No issues with Zwift connecting to my Kickr Core. The devices does not appear at all, as if they did not exist. Has anyone else had an issue with I knew the Zwift Click was working, because my phone and the Zwift Companion app were able to pick up the BT signal from the click. I also followed all the steps from Zwift app and companion app successfully downloaded yet utterly fails when using zwift after 2mins I have paired everything and still get no where. The firmware version is 3. You can tell what type of connection you’re on by the icon in the device list on your pairing screen: If you’re on a phone, tablet, or AppleTV, you’ll use Bluetooth for all connections (with some rare exceptions). 0 Polar HRM 10 I did my research before buying and felt like upgrading was useful to me for steering/controls, so I went along and bought the Zwift Play controllers. I can use the zwift iOS app on the handlebars and mirror at that as well but the images and navigation are too small to be useful. Since latest upgrade toggle is greyed out and not clickable. Bugs and Zwift Ride user here. I used to get prompted that ATV was out of connections and did I want to use companion app. After a number of rebooting/restarting I just Credit: Zwift The Zwift companion app gives users tonnes more features and brings a whole extra experience to using Zwift. It shows the map of whatever world you’re in. easy to message others, send Ride Ons, use PowerUps, see your performance . That worked for a while. Zwift Equipment. It’s a real shame, I’ve been a big fan of Zwift until this problem appeared. Re-installed Swift on PC and Companion App on iPhone. And the notifications in the app for ‘Ride Ons’, lags by days. Is anybody having the same issue. I am on iOS 16. I hope that someone from Zwift Support is aware of this problem, it would be nice to know that Hi, 2 days ago everything worked perfectly. Get into the world and on the virtual bike. I have attached two screen shots to show what I’m seeing. New update this am and now can’t get companion app to synchronize. Any Just got my zwift ride and got it all set up. Mid ride yesterday, I lost the connection for cadence and resistance and couldn’t get it back. I have an iPhone. Today, the companion app on my phone has an exclamation mark on the watch under the bluetooth connections icon. Any help / pointers will be appreciated. My default setup was simple and consisted of an Android Phone running the Zwift app connected to my Training Equipment all using their Bluetooth connections. Several of my friends have same issue. It essentially makes the app redundant. I know its not my device as i can connect to my wahoo companion app on android and i can connect through zwift with Bluetooth on my android phone. All of sudden zc app doesn’t connect to game page. Here is what is already done: Updated both the hub & click through the companion app It’s able to see the click in the companion app Turn on the click a few times, always waiting till the blue light is flashing Hi @Dave. 8: 637: If I want to connect Life Fitness IC8 to Strava, should I take the extra long way and connect it to the Companion App and then transfer to Strava from the Companion App? Your hooking up sounds spot on to me, it’s exactly what I did apart from laptop to Yesterday, the companion app on the watch showed in game status and the heart rate registered, but it would not connect to the zwift app itself. I have this issue where the Kick R Core shows as connected to Zwift in the pairing screen but does not show power, cadence or speed readings when I’m in a new ride on Zwift. Zwift Click Will not Connect to the companion app. I thought maybe I need to update the firmware for the wahoo kicker core. Issue: My companion app will no longer pair with zwift when trying to start a ride. Companion App not connecting. In other words, as I’m doing a ride (free-ride, not a training ride), it’s not pulling up my ride stats, live map, etc. The last four rides it has not been available. If it starts loading the map, great! Otherwise close companion app and repeat this step. Apple Store Opens a new window Google Play Store Opens After yesterday’s ATV update, I could no longer direct connect to my TacX Neo 2, Zwift would could not find it searching. The last two days it hasn't connected at all. Zwift Companion connection dropping. connection between trainer and PC connection is working fine. More advice may be available if you give details about your devices and network topology. Zwift recognizes the Kickr Core almost immediately sometimes and then not at all at other times. Little desperate after hours I’ve spent hours trying to couple my zwift on iphone se2 to my new tacx flow smart. I was only able to connect to it through BT in the companion app. When I then try to pair, it just searches in perpetuity. I bought an apple tv 4K. 2: 1107: November 6, 2022 Companion App Toggle for pairing not working on Windows 10. T. Took delivery of a Zwift Ride and Wahoo Core yesterday. My Zwift app on the laptop is 1. But then my rings don’t match up? It’s off by more than 200. Had no issues with the companion app switching to workout mode before Sunday. Jeffrey_Fit (Jeffrey Fitzgerald) January 19, 2023, 3:31am 1. Like zwift, but wanted to use a personal PC instead. I’ve closed app and reopened and also deleted and reinstalled the companion app. Can Zwift confirm that to us? Kompatibilität mit Apps von Drittanbietern (z. Zwift Click doesn't connect. I have Zwift on my laptop connected to a TV, and want to use my phone (ios) as the controller for choosing direction, communicating etc. I have 3 Samsung devices running Android all with the companion app installed. For reference, I’m running either and iPad/Mac OS for the Zwift and IOS Pairing Your Devices While we do have a few device-specific pairing articles , general pairing steps are available below—which should work for most h Hey all, I am attempting to use the Zwift companion app during my ride but whenever I tap on my ride this is the message that pops up. Would you mind screen shotting what’s happening on your end to illustrate? You’re using the Companion app is game mode while you’re riding. This is the discussion thread for players who are having problems pairing to the controllable trainer signal using the iOS version of the Zwift Companion app v3. So what I did after my last thread this morning was to delete zwift app on APTV4K and re-install it still wont automatically sync to GCBUT I was able to manually import FIT file from zwift to GC nowagain it was just a 3km Disconnect your connection via the computer, ANT+ or Bluetooth. I also installed the zwift companion app on my smartphone. Then I assume an update pumped out from Zwift and Zwift stopped seeing Tacx at all. I have tried connecting by Bluetooth (not using Companion) to connect the computer to Zwift with the same lack of results. Anybody else experiencing problems as well or does anybody know what firewall settings are necessary for communication (yeah they are both on the same wlan and even the same AP and yeah both Both connect to bluetooth but then the companion app doesn’t ever find the click to update the firmware. HR’s connect to other apps fine, definitely an Apple TV issue since 1. But on most occasions, I only see half a screen when the ride starts. I have went through all the steps and tricks I can find on here and google search. 6. This problem occurs since two or three days. There definitely is a connection Hi, I have been successfully been riding with my setup below for the past couple weeks. Hi. There's a few different reasons Zwift and the Zwift Companion (ZC) app won't connect, check out the following table for info on resolving most of the connection issues we see: Check the device you're running Zwift on and the device you're running the ZC app on are on the same Often, the inability to get Companion to sync with Zwift is due to the smartphone switching to using cellular data instead of Wi-Fi, even though Wi-Fi is selected. I’ve unplugged it, charged everything and same issue today. It’s been working fine for a Brand new Tacx Flow. So, since the last Zwift update, plus an Android update on my Pixel 8 Pro, I can no longer connect the Companion app to my live activity. Then I checked Hi, Bike: elite direto xr-t Device: personal computer with bluetooth dongle and windows 10 My wahoo tickr can connect with Zwift but says no signal. Still no connection found in my zwift app. B. My Zwift Companion App is version 3. Don't worry about the companion app or watch. With the latest tv OS (13. I'm relatively new to Zwift and am having trouble getting the Companion app on my phone to connect to my session when I'm riding. The PC has an ANT+ Dongle that is recognized by the Zwift App. 1. Any suggestions, please? The Zwift Click is shown as connected in my BT. Bugs and Support. Removed and reinstalled companion. 3: 621: April 9, 2021 Companion app not sync on android - Zwift Companion v3. Tried uninstalling companion app and restarting Zwift but no luck. Same today. It sounds like you’ve already done some research to avoid the usual causes of ZC not connecting/staying connected to Zwift. The first time I was unable to connect was when I had Zwift do the most recent update, and since then I’ve only gotten the companion app to connect at most two times, but many, many times of not connecting. updated zwift clic Dear friends, I’m an avid Zwift user and have the following setup since 2020: Apple TV (on a Phillips television) Wahoo Kickr V5. Very frustrating, and I was close to throwing my bike out the window. My desktop PC is running Windows 11, and has the latest Zwift client installed. Sometimes it can find it and not connect, sometimes it connects w No Signal, and even if it works, it often drops by the time I get on the bike. Now, Zwift play RIGHT controller will not connect to Companion on my iPhone 13 Pro Max (iOS 18. As such I cannot interact with my ride in any way, including features such as seeing the Map or giving Ride Ons, etc. All been great for 2 years. For reference, I’m running either and iPad/Mac OS for the Zwift and IOS The watch connection is intermittent, mostly InOp. I’ve noticed recently that if the companion app is started before Zwift, it connects reliably with the pairing screen first. Today, however, my watch wouldn’t connect through the companion app. Replaced battery on inbike and tried other tips online but no luck. The Click never pairs to the trainer. Both updated to latest version. The companion app works on all devices when connected via WiFi on my home network but when I connect it via an ethernet connection it sticks on the main screen saying that there is no internet connection. Also companion app is fully up to date. Everything worked until about a week ago but now Zwift companion won’t connect during a ride or workout. Nice! Trainer connected fine. Anyone else having issues connecting their Apple Watch to Zwift since the most recent Companion App update two days ago? Zwift couldn’t find my watch at all. I’m not sure if the Zwift Companion (ZC) app pairing issues have to do with some recent BLE changes made on I started with Zwift on my work laptop, a 2019 HP, nice and fast and up to date. Zwift Companion App Not Working: How to Fix Zwift Companion App Not WorkingIn this video, I'll show you How to Fix Zwift Companion App Not Working. When I switch to built in bluetooth, it will connect. Worked fine Tuesday’s ride, then hasn’t connected since. I read that Apple TV and iPhone needs to be on the same network. I do not connect devices using my mobile device. 6: 701: July 2, 2021 Companion Connection Issues [SOLVED] Bugs and Support. Reinstalled zwift app. Running it now on an HP Zbook (i7 - 4800MQ @2. Zwift Companion App not connecting. On Wednesday it was working fine, yesterday I couldn’t get Companion to link to the PC. Hi My Zwift companion app keeps dropping mid ride. I have found that connecting the companion app to be a little bit hit and miss. I’ve been using Zwift for a couple of rides now. I bought the new Wahoo Kickr with preinstalled Zwift cog and click system. Any thoughts? Zwift Forums Companion ap not connecting. I’m a long time Zwifter and technically competent. @B_Humphreys I want to better understand what you’re seeing / not seeing. opened zwift companion and updated the Hub firmware first of all 3. I can see from your logs that you seem to still be pairing through Zwift companion. Firmware is updated and I have followed all the instructions. As Stuart mentioned it’s often related to a local network issue that is preventing the two from seeing each other. But for the controllable-function it can’t be found. Lin_Alan (Lin) November 16, 2019, 9:19pm 2. I’m using the companion app to manage my devices as I use three when in zwift. I have an AppleTV and I could be mistaken, but I don’t think you can do what you describe. Zwift Forums Zwift Companion ConnectingNot. Sometimes it will connect without a problem Zwift Companion App on iPhone Not Connecting. during a workout => there is a short login, you can see everything (heart rate, workout bar, etc. The most common reason is that the phone running the Companion app can’t “see” the computer running the main app because they’re not on the same WiFi network. Today, the companion app on my pho Hey everyone, We have been investigating your reports to see what changed in version 1. If that doesn’t help, try uninstalling the Zwift app, and reinstalling from your app store and see if that helps. It’ll show that I’m currently zwifting when I check my activities, but I can’t access any in-ride data. Works as normal. I downloaded the Whole thread/topic for you here: Companion App Not Connecting. So I know that my Wahoo/HR/Cadence sensor are fine. Came back to it today 2/24 & same issue. Using mobile data it works. Switched to an android phone and magically Zwift could see it. As a social rider i want to keep my phone on so i can communicate through the Zwift Companion app. I’ve shut down other connections, even deleted some apps to be sure. Even if I toggle the App it returns to the pairing screen. g. On a Mac or PC? You can use both Bluetooth and ANT+ at the sam If you’re connecting via Companion and have a dropout, the Companion app can tell you which device has dropped out. This is t Hello all, Time for yet another ‘Companion App won’t work’ thread. I have already spoken with Zwift’s support chat, who couldn’t help me over and above “try the Issues with Zwift Companion App support page”, unfortunately. Hit the little orange bluetooth icon on the top right of screen. It has stopped connecting to a ride. Like the shifter, the trainer can also pair directly to the game or via the Companion app. uninstalled zwift companion (zc) and reinstalled it, the thing we do not have to do is to pair ZWIFT HUB IN BLUETOOTH. Rebooted the tacx. So only get around was to do my training session on the small phone screen Since this, the latest version of the Zwift companion app won’t connect when zwift is running on the Apple TV My old iPad running Can we have an update on this issue Companion app not connecting to iPhone. Everything is installed correctly however my zwift click controls are not found. For my part the only thing I have changed is I bought a Garmin Fenix 6S Pro watch. 2: 1695: August 29, 2024 Zwift click not appearing after app update. Companion app on iPhone with WiFi connected to same same as everything else. I tried to uninstall the companion app and reinstall it but no success. I’ve looked at the Zwift support page and was going to try quitting app when signal drops and relaunch but the link for how to do this with iOS does not work. Today, Same issue here, but I managed to get the Echo App connected with Zwift. The Companion App on the cell phone, on the other hand, works perfectly (the same WiFi network). 3. Jamie_Woodland_FoT_B Companion app not sync on android - Zwift Companion v3. 40/1. Issues formatted (hopefully clearly) below. Hey there. I restarted Zwift several times but it The Companion app recognized my click and let me update the firmware however, when I use the Zwift companion app to connect my Bluetooth devices to my Apple TV, it recognizes the trainer. Running game app on ATV and companion on iPhone. Both Zwift App and Companion App are installed on Android and I’ve been riding pretty steadily through the winter, logging 2-3 rides per week, with no issues. The KICKR is working fine with the Wahoo App and Bluetooth. Lisa_Weissmann_HERD (Lisa Related topics Topic Replies Views Activity; Companion Not Connecting. Sometimes rebooting the router helps as well. However, everytime hit A on my keyboard and go in the pairing screen on my PC, the Companion App on my phone gets stuck in Pairing Devices mode and will stay stuck there for the rest of the ride. On the iPad, Hi, I have noticed a bug in the companion app. 1] Bugs and Support. 2, with latest version of ZC. Android. It would see it - but would show state “No Signal” in Zwift, and Been using Windows Desktop and an iOS iPad as Companion app. Companion app has not helped (thought it might be due to proximity/distance from my Apple TV). Apple Store Opens a new window Google Play Store Opens I just received my zwift click and one and wanted to jump in straight away. Lin_Alan (Lin) February 5, 2023, 3:46am 2. Apple TV is connected with Ethernet cable because the wireless connection is not stable. 52. I also haven’t had a reply from Zwift Support about it. I’ve made sure that my app is connected to my account and that device connection is switched on, but it just does not want to open my current ride. Mark 🫣 Since then I’ve done two races on Zwift using it, and in both races I’ve had the Bluetooth connection drop out with a few KM to go. Particularly, you may need to disable a VPN, reboot your router, or even log into your router in order to confirm that all necessary I connect my trainer and HR through appleTV (ATV)and cadence through the companion app. It was working this time yesterday, and now it’s not. So that’s down @shooj Recently upgraded to an iPhone 14 pro which included a reinstalled of apps used. Until the update anyway. It Will connect but not display any HR, then repeatedly drops out. 1 Like Alan_Murray_CPFC (Alan) January 7, 2025, 9:30pm When I start biking using this connection, the Zwift Companion app still doesn’t r Zwift Forums Zwift Companion App not recognizing trainer/work out. If I load spotify in the background all zwift bluetooth connections drop on the ATV and I have to fiddle to get them connected all over again. So I’ve checked and phone only connects to 2. Why Zwift can’t just This has worked reliably for 6 months. I started the Zwift game on my PC and switched PAIR THROUGH PHONE on and connected all the units to phone via companion. is a much bigger screen so I find it more convenient to look at with messaging etc and it is only on wifi so it’s not trying to connect on a mobile network. I connect to Zwift using Companion on a Samson Smartphone. 0. One of Zwift’s unique features is the Companion app designed to run alongside the game and enhance the experience. Also, it’s possible for an app to provide “Total Active Energy” without corresponding Sample data, which appears to be what I also use the Tacx/Garmin app, which connects to the trainer with no problem. It is. If you happen to use a VPN on one or both of your devices - that means the two devices won’t see each other even if they’re on the same WiFi signal. Wait. Can't connect to companion app since last update. Please fix. As far as I can remember I didn’t change anything in my network or firewall. Both controllers connect to Zwift on iPhone and iPad. Hi all, I’ve had issues with my ZC app connecting ever since Spectrum “upgraded” my Router. Everything was working before Recently I changed my Zwift setup in order to take advantage of the video output and create an immersive experience. Steve_Cl (Steve) March 5, 2022, 3:23pm Zwift needs to fix the issue and provide an update with bug fixes to the Zwift companion app and refund userbase for time they are unable to use the platform due to a bug created by your The Companion App does not work properly on my iPad, it immediately loses the connect, e. On my previous laptop, everything connected to zwift fine, no companion app required. Can so Hi My Zwift companion app keeps dropping mid ride. The free app makes it . However with the Zwift app (not the Zwfit Evening Folks, Do hope you could provide some assistance. I’m running Zwift on Windows, and the Zwift Companion app on my phone (all latest I’m having the same issue. Anyway I can open Zwift on my computer and when it’s booting up I open my Companion app. Glenn_Blackwell_SAIN (Glenn I decided to open a new topic to split my experiences from another topic (“Heart rate monitor not connecting [November 2023]”) My problem was that I couldn’t connect a “Garmin HRM Dual” (Bluetooth and ANT+ HR sensor) to Zwift Hub Classic for retransmission to the Zwift app. This means your Companion app is not communicating with your device running Zwift. I don’t Hello, Situation: I connect my smarttrainer (elito suite-t) & heart rate monitor (Polar H10) with bluetooth on my Iphone11 (ios) and pair it to my PC with zwift companion. I have found that connecting my Apply Watch to my Wahoo TICKR first using bluetooth, then launching the Companion app and connecting to the Apple watch from there solves the dropping issues. I just received my new Zwift Ride system and set it up today. Everything is updated. Apple tv 4, android moto g8 Power running companion app. Make sure you don’t have the companion app open on another device. I downloaded the wahoo app but it is not finding the kicker core to connect to. I’ve deleted and reinstalled apps. Today companion app doesn’t connect with my Direto X. I’ve not been able to connect my companion app to the game for a couple of days. Zwift & Strava) auf externen Endgeräten The Zwift companion app does not do this when using an external HR sensor, only when using the Apple Watch for HR. This was not happening weeks ago and I was wondering that maybe something was changed on Garmin side but yesterday I’ve observed better and on the Companion App when I’m saving the activity the Garmin connect is not highlighted and additionally the name of the activity is just “Zwift - ” while if I save the activity through the in game menu then the Zwift Hi. Has anyone had this issue and found a fix? I’m extremely disappointed in this is frankly unacceptable how poorly this thing works. Only one device seems to connect to the in game mode. There will be an icon on your left for connection, and use the Zwift Companion app to connect your sensors. Updated firmware. Zwift & Strava) Über ANT+ können die Life Fitness powered by ICG® IC5-IC7 Indoor Bikes und der IC8 Power Trainer mit Apps von Drittanbietern (z. When I opened the Zwift Companion app, the map was still loading at the intro. It was pretty easy to set up but I cannot get the controllers to connect to the game. I had this situation once where my tablet on my smart bike would not connect to my workout Turned out it was running on my phone As soon as I closed the companion app on my phone the tablet connected So, i have an Apple TV setup, with a Kickr In Zwift on The Apple TV I’m able to pair with my iPad (), everything works great. Any ideas? I am running iOS 16 on my phone. I use Zwift on a laptop with the latest version of windows loaded. Companion Isn’t Seeing My Zwift Session! The most common Companion complaint is that the app isn’t “seeing” your Zwift session. 80. Help! I need that mini-map for racing tactics. Both my laptop and phone are connected to the same Wi-Fi. Oddly, I can see the HR monitor connected in my iPhone’s Bluetooth settings, but the Zwift app can’t find it. On the Zwift App it appears as “connected”, but its not the case on the watch, bottom line is: theres no HR data being read. I wonder if there’s a Bluetooth connection fight between ‘Apple Watch to Phone’ vs ‘Apple Watch to the Zwift Companion app’. Once your Zwift session sees Companion app on your phone with Bluetooth enabled, it will let you connect to devices through your phone, like the Zwift Hub connection highlighted above. Bugs Hi, I am unable to connect Kinetic inbike Bluetooth trainer (black one) with zwift app. When it I’d love to use the companion app, but mine works maybe 5% of the time. I tried deleting and reinstalling the app, completely turning off the laptop that runs the game, cycling power on hub, and phone. I can’t seem to get companion to follow zwift when starting a training or race. Zwift Companion makes training more . Since then, when I use Zwift the companion app doesn’t start the map. The only difference I have been able to find is iOS permission for local network access. I can connect those to my iOS iPad as well. Just keep flashing blue on both. Please fix, thank yo Today I decided to not use Zwift any more because of this problem. Try First, let’s make sure you’re using Bluetooth. This connection regimen for the Sterzo Smart works every time: DO NOT WAKE UP THE STERZO SMART !!! Open Zwift and proceed to the pairing screen on your computer. Airplane mode on, WiFi on. If I by accident press A on the PC keyboard the App goes into pairing mode and never returnes to normal operation. 55. 4ghz so phone and ATV definitely on same network and ghz. We are working on a fix for this issue. I updated the firmware on the Wahoo. 1: 199: January 7, 2024 Pairing Glitch Click. Only seems to be the Iphone 14 Pro Max for which doesn’t work. When I start the Zwift software on my laptop (together with the Zwift Companion-app) the connection between the software and Tacx trainer are found imidiatelt for the power and cadance. I installed Zwift on my laptop (MacBookPro) and on my Smartphone (Google Pixel 6). I tried to restart the phone, computer, router. 1363: January 29, 2022 Zwift Companion app [April 06, 2024] [iOs, v. Your Zwift Companion device and your Zwift app device need to be able to see each other on the local network. Switched from TV to iPad and still no luck. 7GHZ; 16gb; NVIDIA Quadro K1100M). So something it up with the connection to the PC and iOS. Since the last Zwift Companion update for iOS on December 28, 2020, my apple watch has not connected to Zwift. If I use the companion app to start then it doesn’t connect anything Hi @Dave_Newsham The Companion app on your smartphone and the Zwift game app running on your mac “see” each other by being on the same WiFi signal. 54. My work around would be to reset my router, then forget and reconnect to the (same) wifi network on both my laptop and phone. I have also tried to switch to using my companion app to connect via Bluetooth but when i click on the “use companion app” button it crashes the whole zwift exe. I tried again to do this today - no luck. 3: 223: February 11, 2024 This sounds like the Companion app lacks Bluetooth permissions on your device. Is anyone having issues connecting Zwift Companion on IPhone to Zwift on an IPad? Normally I load Zwift Comanion on phone before I turn on Zwift on IPad and I know it connects because companion goes to map. It worked in 2022, but when I tried to pair the HRM to Zwift Hub via ANT+ or BT since Edit: Disregard! Reboot of the PC did the trick Dear all, I’m having issues connecting my Wahoo KICKR Core to Zwift. In the past (2020) I was able to use zwift companion app (as a bridge) but that option is not available anymore. The solution: I had my Zwift Hub One connected as a ‘Power Source’ on Apple TV. rob_hopkins (rob) Companion app worked fine a couple days ago. I was able to connect both controllers to the Companion App and update their firmware without Companion App on Android phone stopped connecting to the game since I took AppleTV update 2/21. I’ve rebooted the iPhone, the router, the computer, Both If Companion won’t show you the game screen then this is some sort of local issue where your Companion device can’t see your Zwift game device on your home network. Everything is on latest versions incl. The PC keeps running as normal. 51. When I’m traing to connect the KICKR, however, it’s not found (yes, I am pedaling). 58 that may have worsened the Apple Watch experience. This issue has been ongoing for about a month, I expected When I suspended Zwift last spring, everything worked. Any ideas guys as using ATV Using the Zwift Companion App as a Bridge Using the Zwift Companion App as a Bridge When using Zwift on a computermdashyou can use the Zwift Companion Z Has anyone else had an issue with the Companion app not launching the game screen while using AppleTV? It happened to me tonight for the first time. I have tried all I’ve done three ride this week. 2. The watch companion app shows nothing but the unpaired message. But as soon as I connected the Zwift Hub One as ‘Resistance’ as well, the Zwift Click appeared under ‘Controls’. Just a quick one I have recently migrated from a desk top to Apple TV. I believe it’s been an issue since the My Zwift Companion app routinely drops out of the ride I’m participating in and goes back to the Home Screen. Apologies, but I am tearing my hair out with this thing currently. I’m spending far too much time trying to get my Apple Watch to work each time. Zwift Forums Companion App not connecting j. Running Zwift on a Windows 10 PC with the Companion app. 3: 622: April 9, 2021 Game in companion. My new immersive replaced the Android Phone I connect all my devices directly to Zwift on my PC. I did the I’ve had the exact same issue for the past 24hrs, Companion app on the phone opens fine, but the watch app doesn’t connect and pushes to the background Pairing Your Devices While we do have a few device-specific pairing articles , general pairing steps are available below—which should work for most h On this website, they are saying that it works when using an Ant+ dongle + iPhone. I’ve read a lot of support and tried all tips, but it doesn’t work. I don’t believe any of the Zwift apps did any updates, so I can’t fingerpoint. x) they Received my Zwift Cog and Click upgrade today; spent three fruitless hours trying to get the Click to pair. 50. They suggested I post here to see if you guys can help. 8: 684: February 21, 2024 @shooj Recently upgraded to an iPhone 14 pro which included a reinstalled of apps used. I just started to have this issue as of Sunday the 29th of December. Any thoughts on what I may be doing Trying to use companion app to pair devices. Both my Zwift and Zwift Companion app are on the same Network and I even made sure that my Iphone is on Airplane Mode to stop any interference. How is this even possible? It’s likely either a priority order issue or Zwift has the same bug as Garmin Connect. Firmware on the Zwift Hub updated and running Zwift 1. Now having to double use the indoor bike app on the watch to get a heart rate. Been working for years, then today (11/8/20) the Use Zwift option is greyed out. Everything is in the same WiFi network. My phone icon does not show on the ride screen next to my name, when riding. Can’t use my new ride as I can’t change gear. Sometimes you have to do that when the connection of the app drops out for no apparent reason. But starting today that is not happening. Get the Most Recent Companion Version: make sure you’re Came back yesterday and the Companion app does not switch into ride mode when Zwift app is started/in pairing mode. 64. Zwift Forums I have un-installed and force quit the companion app still not connecting. 0) the app disappeared from my Apple Watch (watchOS 9. Hard restart of Apple TV does not help. 28. Connecting via Companion App is rock solid. While many Zwifters use it when they aren’t zwifting (to find events, chat with Club members, etc), it’s also commonly used while zwifting to interact with the game and chat with others. it still works if i connect it directly on zwift on my iphone (and also with my . It all worked perfectly! Problem 1: since last week my heart rate monitor will not connect anymore with zwift companion. The HRM has the option of pairing via the trainer but the shifter doesn’t. The companion I’m having trouble with Zwift companion. I'd appreciate any help people can give me. Tried reinstalling ZC app, same. Make sure you set the Bluetooth connection in Zwift to use the Zwift Companion app!!! Next - open the Zwift Companion on your phone. That would get chat to work as long as I followed those steps before every ride. I tried rebooting my ipad, reinstalling Zwift and cycling my Wahoo Kickr and I’m stuck here. Hi, after weeks of working fine, my apple watch / Zwift connection is not working at all anymore. I have even deleted and reinstalled the Zwift app this morning to no avail. If I am riding, it shows me in the ‘Activities’ section on the app but not in game. I’ve had a huge problem with Zwift's “companion app” not working recently — and I’m not alone — but I’ve finally found a fix! Try it, it's easy. But will not connect to the game. Symptoms But since Wednesday, without changing anything, I can't pair any bluetooth devices with the Zwift Companion app anymore. For some reason I am unable to get to my current activity in the companion, which means I cannot give out group likes, see the map or the current metrics. 10: 239: January 3, 2024 Home ; Categories ; close companion app; disable all connections (wifi, mobile internet, bluetooth) Load companion app, click on refresh when it says no connections available; Now enable the connections again then click refresh once more; App should now connect properly. I rebooted the PC, and the Android phone. Companion would kindly tell me that my character was riding: “Zwifting now” I just couldn’t do anything The only other thing I can think of was one day Reset, restarted, reloaded in no matter what I do the Companion app won’t connect to the workout and give me the relevant dashboard. The App is just stuck in pairing. Yesterday, the companion app on the watch showed in game status and the heart rate registered, but it would not connect to the zwift app itself. However, my Companion app on the iPhone wont pair with Hello Friends, I need a helping hand with the new Zwift equipment. To test, I opened Tacx app to see if trainer is broadcasting. Connecting to Ant+. Since I bought a new iPhone and a new laptop, the companion app isn’t connecting anymore. So as an update prior to having issues I was not even able to transfer FIT files to import from zwift to garmin connect running on ATV4K. They are on the same WiFi network. My watch then connected to Zwift on my phone. yesterday’s apple version updates. Tried removing and reinstalling Zwift Companion from the app store this morning - did not help. Without the companion app, Zwift can feel a little basic but will work fine. Running Bluetooth 4. Depending on your Companion device and Zwifting setup, though, Anyone having issues connecting to Zwift to their Wahoo Kickr after the recent update? I had to do another annoying Zwift update on my iPad and now Zwift isn’t detecting my Wahoo Kickr. I view the ride on a Lenova Windows 10 laptop. Open the companion app. 4ghz. Both connect via BT. It’s just not connecting to the game mode. When connecting, my iPad shows a notification asking if my iPad(Bluetooth) should be connectable, so I go into The settings and allow new connections (ish) - it works great. I know Apple TV is limited to 3 Bluetooth connections (My Wahoo Kickr, my I’ve done all the normal investigations, but am now drawing blanks on how to connect my ZwiftHub to my Windows PC via BT. efficient and fun. 1 beta’s connects just fine. Both on same network and same passwords. But on this laptop, I After updating the Zwift app (Game Update on October 22) on my macbook pro, I decided to start a training. I also replaced the battery in the heart rate monitor but that did not help. . My zwift hub no longer is found by the companion app on my phone BUT does connect in game on my laptop. I can connect it to the zwift companion app but I’m having trouble connecting to the zwift app. 3. I disconnect the trainer from the Tacx app to avoid running that while trying to connect to Zwift. I have disconnected the bluetooth connection for the Wahoo Hi Guys, I’m running Zwift on a Windows PC with my Android Phone as a Hot Spot for the PC.
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