Plex subtitles not working For the majority of apps, both VOBSUB and PGS subtitles will require the video to be transcoded to “burn in” the subtitles for streaming. Works fine on my PLEX versions on my Windows 11 laptop, Windows 10 laptop, Samsung android phone, Emby, VLC, any Windows media player. Old movies work perfectly with subtitles. The same user went to to their Samsung TV and played the same movie and subtitles WERE working. I think a lot of people do end up using Plex through Kodi to get the ASS working. Tested on two Samsung S10 Devices. I have the newest version of PMS running, 1. true. 116. Most of my media is directly playable but I have a few things that require transcoding for various reasons (unsupported codes mostly, i. To do this: Find a matching subtitle file from OpenSubtitles. However, the new Agents work completely different and are even in a completely different programming language than the old ones. LAN or WAN makes no different. 28 on my iMac. Going back to the menu and reselecting the same subtitle file resolves the problem for another couple of lines of dialogue before failing again. It's a hassle but as my Wife is ESL it's allowed us to continue watching content together, so posting the above incase anyone else is in the same boat. Tip!: It is not possible to adjust the offset for subtitles that are embedded in/part of the video file itself. 4996 (5d68759) Since the last update, subtitles no longer display on my FireTV cube, FireTV Max and FireTV Stick. Good luck with it. Plex allows users to easily add subtitles to Plex that provide a more inclusive viewing experience May 24, 2019 · Server Version#: Version 1. Hi there, I’ve setup the open Apr 7, 2021 · You can not change the offset of a subtitle embedded in a video file or image based subtitles. I’ve got closed captions set for the subtitles on the recordings. 7349 Player Version#:NEWEST Roku PLEX app v7. Jan 30, 2024 · Several weeks ago subtitles stopped working on recordings I made over the air, for the Plex app running under windows, Plex running in the browser and on the Roku plex app. Relatively painless? Already taking the time to find the subtitle, name it right and update the library is painful enough if I have to do anything else, I’m going to beat my wife. 24. When I enable transcoding to lower quality, subtitles displayed ok. srt, are present in the same folders as the video files. but one simple additional feature would solve 99% of my problems with subtitles. x subtitles stopped working for newly added Movies and TV Series. ASS files That means that if you have your legacy Plex Movie agent and after that the OpenSubtitles Agent, Plex movie will look for the metadata and then the Agent for Subtitles will be executed and look for subtitles. I read opensubtitles is switching api version . but when it comes to subtitles, functionality is lacking. I have a Movies library and a Shows library, with the agents as Plex Movie and TheTVDB respectively, so that they can download Dec 28, 2023 · Server Version#: 4. SRT Subtitle files are simple text files containing a sequence of subtitle phrases, each of which is preceded by two timestamps for when the subtitles phrase should be displayed and then Jan 30, 2019 · Again, it's working fine through Plex so the file and setup is good. The only thing I used the Apple TV for was streaming movies from my NAS via Plex. 6364. 4272), the subtitle disappears after 1~2 minutes playing the video. So what it appears to be is that the subtitles that are all For questions and comments about the Plex Media Server. May 19, 2023 · Server Version#:1. Thank you for any help you can give me. There’s a “More For questions and comments about the Plex Media Server. Dec 22, 2023 · Server Version#: 1. Also, since the change, when matching only Plex Movie is available… The Personal Media Selection is gone!! Please advise… Thanks John Dec 6, 2024 · Other formats such as VOBSUB, PGS, etc. I tried installing an old version of server , still the same Trying to watch some mkv videos that have built-in srt subtitles for several languages, and while they show just fine on the Plex web app, they're not showing on Roku. 2902 and playing the video on a Roku Ultra For some reason the subtitles aren't displaying when I play a video. It worked across multiple shows/movies, now it does not. This seemed normal to me so I loaded up the file in VLC and the subtitles looked fantastic. Oct 2, 2017 · Since this is my first post, if something is wrong please tell me. 29. Feb 21, 2017 · Duplicate post as I accidentally filed under “General Discussions (Plex Pass)” and couldn’t figure out how to move to “General Discussions (Public)” so simply made a second post. I think it’s not hardware issue: i5 7500 16GB ram DDR4 2400MHz HDD 1TB 7200RPM (with 150gb free) If subtitles are 30 seconds off, then there's something wrong with the subtitles; maybe the subtitle file wasn't meant to be paired with the video. Where with the japanese language it’s a lot Jul 13, 2016 · Hi, I have two android devices. srts manually to Jul 12, 2024 · Forgive me for making an account for a help post. The formatting often causes transcoding or is badly formatted making the subtitle not work. I use Plex players on my Apple TV and iOS devices (iPad and iPhones) None of my srt files are being detected at all. Aug 2, 2020 · Server Version#: 1. This happens both on my PC, and streaming to a TV Just thought I'd let you know that someone found a fix that got Intel hardware acceleration working with subtitle burning on 4K HEVC streams. Not having subtitles can be a suboptimal way of watching movies when there's background noise during dialogue and you're watching movies in your 3rd or 4th language. All I want is… Forced Foreign Parts Only Subtitles …but I sometimes get no forced subtitles, and sometimes get all subtitles. I turned Captions "Always On" on the main roku settings screen. AV1 and other such things). This bug is manifesting only in andoid devices ( my phone and the andoid tv`s) . If the subtitle is being streamed but not showing up on your client then you know it has something to do with your os settings. Some of my movies don’t have subtitles, so I really like the new feature of auto-syncing the external subtitles, since I could never get any to be in sync correctly. Keep in mind this is a test/preview version. Dec 19, 2024 · Always Enabled: Plex will try to display a subtitle in your preferred language for all videos, unless the subtitle track was manually set to “None” from within a Plex client. Subtitles: PGS (included in my . 1 A nexus 7 with android 4. Jan 19, 2017 · Hi Folks, I know this is an often talked about topic but after looking through the various discussion and official Help support pages, I am still not getting it and I feel a bit silly. Sep 24, 2017 · Since Plex last update (1. May 25, 2022 · It will not work with Plex Movie or Plex TV Series agents. 8. had to go to another room to watch on my Fire stick FWIW for anyone still reading this I could only get this to work by doing what OP stated by setting "burn subtitles" to "always" in the Chromecast app and additionally always selecting the vobsub stream from the movie detail card prior to starting playback by choosing "more" - "playback settings" - "select subtitle" (or by using the instream playback settings). Quick Fixes to Resolve Plex Subtitles Not Working Issue. 6. And I have the English subtitles selected within the Plex app playback settings. I started to notice it a few weeks ago. (remote user) One of my remote users is reporting their subtitles not working/missing on a TV with a Fire TV Stick device (with sony tv) with PLEX. org, you can add your own. Jun 3, 2017 · I have SRT subtitles enabled in menu but they don’t show up on screen, so I checked on my PC and opened plex, and they were working fine on PC monitor. Jul 1, 2013 · Hi - sorry for another post on this, but none of the others seemed to have an answer that worked. I have a source that consistently fails to load embedded subtitles in Plex, and I dug into the file and found that it has several subtitles in multiple languages in . You can still select "Plex Movie (Legacy)" and then your agent settings should work, but the legacy agent has tons of problems. I have got this thing working by basically playing with three parameters: Audio Tracks: either TrueHD 7. Because I have Plex on the android tv, I don't need to use the Apple TV, but on some movies, on the Android TV Plex the subtitles won't work, while on the Apple TV Plex it will work. It's just Roku that seems to be braindead. Might just be my version of the player or something, who knows. Added fresh new media to server, tried to load a subtitle, failed. Had the same issue as you, and the same workarounds as u/toorudez and u/SanFranSicko23. This issue seemed to start right after I enabled the voice d Oct 21, 2024 · Server Version#: 1. Sep 5, 2022 · Server Version#: 4. 53. g. I record a video to show problem. ASS subtitles, which Samsung TV's don't support. Find out how to configure language settings, forced subtitles, audio and subtitle track languages, and OpenSubtitles. 1364-da192ff7 I have multiple versions of many movies and TV shows and when I try to add subtitles by searching for them via the plex interface it often doesn’t work. When played back with . Play the video and check on the plex dashboard if the subtitle is being played in the stream. Many Plex users complain about not being able to load subtitles from opensubtitles. Supported Plex apps: Amazon Fire TV; Android (mobile) Android TV Did you choose a sub title when trying to play something? I haven't had luck with the global plex setting. This page is community-driven and not run by or affiliated with Plex, Inc. 1 or AC3 5. Feb 10, 2018 · Hello, Subtitles stopped working only for Movies, TV Shows are fine. This initially works successfully and a few lines of dialogue are displayed correctly, however after <10 seconds the subtitles stop appearing. The good thing is that there are free subtitle editors that'll allow you to make/save adjustments and it's a lot faster than hoping for a dev @ Plex to release a feature that'll do the same. I’ve turned subs off and on and tried multiple shows on my tv, I can’t get the subs to work. However, if played from the web browser the subtitles display properly. e. I have reprocessed, added other language SRT subtitles, etc In order for this to work, the language code of the forced subtitles must be the same as the audio language of the item being played, and the preferred language in Plex is also the same. 876 Player Version#: 7. Has anyone else had this problem? How do I fix it. org or another source; Download and name it appropriately If "Agent" is set to "Plex Movie", the agent settings you have in your screenshot will not be used. 5. It does show that it downloaded it (shows a ‘V’ icon next to it) but then doesn’t show up in the list. Trying to fix this, I find the server setting Agents does not have a Plex Movie Selection to configure. 0. However it does display on Server and desktop apps. S. I used separate file SRTs as subtitles. 10215 (98b90d85) external subtitles does not work on android tv when direct play without encoding. srt / . Are there any others/known issues with Fire TV This being the whole purpose of my testing and of this post. Used Plex and my current hardware config for over a year without issues. Ensure subtitles are enabled in the player settings, and verify that the correct agent is configured. It only works with direct play. Hi! I have just bought a new tv with android tv. His script moves the original Plex Transcoder executable and makes it so Plex calls his wrapper which then runs the Plex Transcoder copy with regex-replaced fixes. It's an older Roku 3. To be honest I'm not sure whether this could be working correctly in the past as I'm not watching often movies on my mobile however I started recently and tiny subtitles on small screen are not convenient. If I restart the movie the subs work fine. 3 Player Version#: Recent Amazon Fire TV Stick device and PLEX download. I do appreciate that this can be complex and people’s Plex set ups are varied I'm having problems as well recently with my CCwGTV. Tip!: You’ll want to make sure a text subtitle file is saved using the UTF-8 character encoding. Does Plex support Arabic subtitles? I have Plex Home Theater, on My samsung TV, Chrome app, Chromecast and on my Android Phone (yea I love plex!) When I download the subtitle file for a movie usually a For questions and comments about the Plex Media Server. May 23, 2024 · If I download a movie or TV episode with subtitles and watch it while offline then everything works correctly, including the subtitles. Any advice? Yeah this is bullshit, I’m in the exact same boat, the subs don’t even work on the plex movies plex uploads anymore. srt" at the end of it, and placed it in the same folder as the movie folder. 5 for months without issues. This happens to me with downloaded subtitle or subtitle got by Opensubtitle native plugin on Plex. I do have Sep 7, 2023 · Server Version#: Version 4. Now the question. 19. 28 Subtitles no longer display on IOS or Roku players if the file is an MKV, even though subtitles are enabled by default. You have to transcode to get them to work. I can always choose which subtitles track i want to use (i usually have more than one) and Plex always identifies them correctly as Interesting. Dec 12, 2016 · How to Turn Plex Subtitles On By Default This step isn't necessary---you can always toggle subtitles on and off using the on-screen menu while watching your Plex media---but if you went to the trouble of seeking out an article about Plex Media Server subtitles, it's probably pretty safe to assume that you use subtitles a lot. After you start playing click the center roku button move to the left three dots, click that with the center button them when the menu loads go down one to stream I believe and then subtitles will most likely say off then click it and choose your subtitle. They are detected 100% of the time. An interesting side-effect when playing on the IOS / Roku players is when you go to the playback settings and select the subtitle stream manually it Welcome to the unofficial subreddit of Crunchyroll, the best place to talk about this streaming service and news regarding the platform! Crunchyroll is an independently operated joint venture between U. srt files. I’ve also played back Jan 13, 2018 · Hard to be much more specific than that – OpenSubtitles doesn’t seem to be working. But they are no longer available when I search for them using Plex. This is because the subtitles are . Web player and Samsung smart tv working fine. If you got it working with a Roku Plex channel, that's disturbing. I highly recommend installing Python onto your system and checking out Bazarr. Though, in my case, it's not displaying the text 100% of the time. And it's only with the Chromecast as the subtitles display fine thru Plex, both on the PC and watching on my phone. On-Demand Subtitle Search. Move files back, rescan, and see if things have sorted themselves out. My hearing isn’t the greatest so subtitles are very helpful to me. You lose the styling but won't force Plex to transcode. Supposing your Plex subtitles come from the external source and don't show up in Plex, firstly check if it's named correctly and encoded with UTF-8 in a appropriate way. If I take the subtitles work fine, but if active subtitle the video stops and get a text saying "there was a problem play". Plex docs don’t offer any further troubleshooting if . Set your subtitle language prefs in your account settings to make them turn on automatically. Nov 21, 2024 · Learn how to set up subtitles for your media items in Plex. I’ve check-marked OpenSubtitles as an agent under both Movie -> Plex Movie -> OpenSubtitles and Shows -> TheTVDB -> OpenSubtitles. I’m running a firetv 4k for the player. I’m at a loss as to why. If Plex subtitles are not working, check if the subtitle files are properly named and located. Related Page: Metadata Agents. Some suggest using Bazarr, changing DNS, or manually downloading subtitles from the website. The subs just quit displaying. 25. Like the title says, tried adding subtitles to a new movie that I uploaded to plex. ASS subs turned on, they automatically get converted to basic . i had to manually add those srt with movie on my hdd to be able to successfully view subtitle on roku. 7639 Player Version#: 10. ass / . if i play the same file in vnc, no problem. But last night i noticed it again when i watched an anime. -based Sony Pictures Entertainment and Japan’s Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc. . Jul 17, 2015 · Hi! I’ve searched around for the answer to this question and I have found some stuff, but I’m really not tech savvy, so I need a dumb down step by step version to follow Here is my question. 3225-c0bc6cc4 Up until about a week ago or maybe 2, I was able to change the settings of my Subtitles. 4881 Player Version#: Ever since updating to Plex Movie Agent I no longer get subtitles added automatically. Aug 4, 2021 · I keep running in to a issue with subs on titles that are partially played. org source preferences. you can select the subtitle you uploaded in your phone but it wont display the subtitle, but it works though with other plex client. Have not tried Roku Media Player, I'll give that a shot next. 7. The subtitles work on my Android TV PLEX App, and on my Fire stick PLEX App, but not on 3 separate Roku’s. After upgrading to 1. (Eg. I have the Plex agents settings sorted out. 114. I wanted to have Direct Play with 4K and with subtitles (PGS). The subtitles are completely broken. I did the image based subtitles work around. The setting removes the formatting. 1614 Tuner Make/Model: SiliconDust HDHR3-CC Guide/Lineup name: Using XMLTV?: Channel number/Name: <If providing server logs please do NOT turn on verbose loggin… Jul 25, 2018 · When I use Plex on my computer through the browser it works perfectly. Subtitles would display as “None” and PMS Sep 7, 2023 · Learn why Plex subtitles might not work and how to fix it. Dec 23, 2015 · Auto Download subtitles not working? Plex Media Server. It is strange because the subtitles option shows up in the screen before playback but during playback they do not work and in the on screen settings there are no subtitles available. 6999 Player Version#: Operating System: Windows 10 Pro 22H2 Hi, the agent I use is “Personal Media”, to manage a collection of series/movies . Do my options selected in the OpenSubtitles metadata agent affect the search? No, the subtitle search is not linked with the OpenSubtitles metadata agent. 6 build 1 is not “playing” my English subtitle when selected and turned on in both Roku and PLEX. A zuk z1 with android 5. anyone having consistent issues with subtitle playback? have noticed that 95% of films that require subtitles give me a 'server not powerful enough for playback' when I turn on subs (all sub files seem to have same result, . I also have an Apple Tv 4k. Rescan (show should disappear). 41. SRT subtitles, which are text-only and don't have any formatting or fonts or anything, and they also can't have any overlapping subtitles. Plex Web Android TV Apple TV Frequently Asked Questions Jan 2, 2025 · We've gathered the most efficient solutions to help you effortlessly resolve the Plex subtitle not working issue. The following features are not related to the automatic audio/subtitle selection and are instead related to on-demand subtitle searching. The format of the Dec 17, 2024 · Changing the audio track and subtitles of a video isn’t yet available in the player experience preview. , both subsidiaries of Tokyo-based Sony Group Corporation. eng. 3 and Server Version 1. Hello, I'm not sure if this is a recent development (I've read about other recent issues with Plex client and subtitles on Shield). Is there any issue? I tried to update my server version , restart the application…etc. The currently playing subtitle is not supported, such as an internal/embedded subtitle or a format other than SRT. Oct 23, 2024 · I’ve never had any issues with them working. SRT download by plex agent and usually unsynced. timetodoit December 23, 2015, 10:57pm 1. A week or so later subtitles started working again with the browser and the Windows app, but they still do not work with Roku. The subtitle file is properly titled and in plex it shows "English (SRT External)". vob etc), but the films play back without issue when subtitles are off Mar 24, 2019 · Using a Plex Pass account, I’m able to select from a variety of subtitle options. I was watching a serie and there were no subtitles when someone talks, but there were subtitles a few seconds back so I thought it was just a bad subtitle file. 90. 15. org, a website that provides subtitles for movies and shows. The movies are mkv - the srt files are named correctly I believe ("Movies\\Kill Bill Vol 1 (2003)\\Kill Bill Vol 1 (2003). 1. 23. I noticed it stopped working today in the morning and still through the evening. sections of the text keep repeating over and over again… what give… Oct 23, 2021 · Server Version#: 1. If a suitable subtitle file isn’t automatically found on OpenSubtitles. Any advice? For questions and comments about the Plex Media Server. 1 Player Version#: For the last 2 days subtitle download from opensubtitles is not working anymore. Tonight I was trying to watch a show with English Forced (SRT) for the non-english dialog. 16. 94 votes, 20 comments. Plex's built-in subtitle search engine is amazing in theory, but it's just too unreliable when it comes to actually applying a subtitle you want, and I don't think it currently supports downloading the sub so you don't have to Aug 10, 2021 · Server Version#: 1. Or at least I find it goes through months where it will work fine then it's all wonky for a few hours seemingly daily for a few days to a week then it's tickety-boo for months again. 3112 Player Version#: 1. For some reason, Plex tends to not want to change or update anything it already has a fix on, even when re-scanning or changing the match settings for me. I I have found I have to enable for each movie every time by selecting the movie then going into “more” (or three dots) then “playback settings” then “streams” then “subtitles” then “more” to select the right subtitle stream When I watch movies/shows on my Plex server, hosted on Windows 10 (version 1. But when I use Plex on my Fire Stick or my Android App on my phone, subtitles are not working. mkv" and "\\Kill Bill Part 1: How to Solve Plex Subtitles Not Working. 1 When I start a movie on Chromecast from nexus 7 all work (start with choosed audio language and subtitle and can change) With zuk z1 same movie when started is automatically choosed not subtitle and even changing it is not loading and returns to nothing… App version bug? edit: when streaming on device it For questions and comments about the Plex Media Server. What’s the problem? Thanks, Move the show and subtitle files out of a Plex-scanned folder entirely. The newer "Plex Movie" agent is not configurable. . The scanner is “Plex Video Files Scanner”. forced. I have already cleared the cache and reset the App on phone. 32. e. 5141 Playback with subtitles (SRT) and transcoding to 720p or 1080p does not work since two months. For questions and comments about the Plex Media Server. Introduction: Some time ago I had disabled “Local Media Assets” in agent settings, because it seemed the only way to show actual filenames instead of embedded filenames Aug 12, 2024 · Hello, I’m running PMS on Nvidia Shield Pro which operates as both a server and a player. I would change the size, color and whether or not a background was on (yellow, normal, background on) as well as telling the player to override any other Subtitle setting. 1 Player Version#: 1. 4. Plex server is running Ubuntu, up to date. On the Web UI, when logged in as a managed user, under [Account] there is a [Audio & Subtitle Settings] In it there are options for [Preferred Audio Language], [Preferred Subtitle Language], [Auto-Select Subtitle Mode], [SDH (it's a long name)], then [Forced Subtitle] settings. 2. Sep 18, 2024 · The option in players will be not be there, or will be greyed out and not selectable if: The video file has not yet been processed by the Plex Media Server for voice activity. But no dice. Nov 15, 2024 · I dont know what is up with the latest server update, but any movie i play, the subtitles are all messed up. server-windows. When content in Plex has a different language code for the audio track to the preferred language of the user, Plex will automatically display subtitles in the Oct 20, 2019 · i have the subtitle for got s02e02 next to it name properly but still it wont show up in plex If I close the PLEX app then re-launch it it did in fact download the subtitle it just told me it couldn't download, then allows me to select said subtitle and it will then load and work. Find out how to check your internet connection, enable subtitles, update Plex, refresh subtitles, and more. it just dont work on roku. Any TV Series that already existed the new episodes subtitles would work. All I get is For questions and comments about the Plex Media Server. Adding subtitles . I've had these working but they stopped working some time ago & I For questions and comments about the Plex Media Server. 5081 Player Version#: 6. But if the device is online then the subtitles do not work. Just so you know for the future, this happens occasionally. It's an SRT file, I named it the same name as the movie file with ". I hope some work will be put into the Samsung tv app to fix this, as it is now I can basically only watch documentaries on my TV using Plex. Until very recently I never had problems and all subs worked fine, then stopped working the videos have subtitles. Thanks in advance for me manually added subtitles thru plex app from phone do not work on roku. It gives a “Failed to download subtitle error”. If movie is matched, subtitle is undetected, and unplayable. 8994 Player Version#: 10. 7349. Subtitles are detected and they also display correctly. 9. For a while now I notice that when transcoding happens subtitles (in almost all cases those are external SRT files) are not showing up. I’ve tried resetting Plex and restarting but still no subtitles show. Specifically, everything The overside subtitles styling setting is for subtitles like ASS/SSA that have preset formatting in the subtitle file. But, any new movies I add, Plex is unable to detect subtitles, unless I unmatch the movie. Jul 31, 2024 · Subtitle files with the same name as my videos, and the suffix . It’s possible to connect to tv, but better to use the app as we have things like volume control on the remote! Oct 15, 2023 · So, Plex is awesome in many ways. Aug 25, 2023 · Server Version#: 1. The Plex Media Server is smart software that makes playing Movies, TV Shows and other media on your computer simple. I have an issue with my Plex server (deployed on Synology DS-218+ NAS). I won’t turn this into a rant. Nov 19, 2023 · Server Version#: 1. Been using Ventura 13. 1 Player Version#: 10. Oct 21, 2023 · Server Version#: 4. Used to work all the time. 5663), subtitles won't work if I choose "Play in original quality", but if I go down to 1080p transcoded, they show up. Only for text-based external/”sidecar” subtitles. may work on some Plex apps but not all. Currently I'm using Plex Server Version 1. I have tested with several different video sources. ASS subs are a common problem with Plex for some reason. Apr 17, 2015 · Hi all, I have a new problem with the subtitles, when active plextv NOT PLAY THE VIDEO. I’ve attempted to restart the server with no changes. MKV files) or . But it seems that when I try to play a movie that has Forced subtitles, not only do the subtitles not display, but I can't even get other subtitle tracks to display on the same movie. Nov 28, 2023 · The subtitles show as playing and not being transcoded in plex dash, but no subtitles on the tv screen. No results. ASS format embedded. On Browser or Samsung TV is no problem. Providing subtitle settings below. Desktops & Laptops. Manually fetching subtitle files. I'm using PMS 0. Roku can block subtitles from showing even if plex is "streaming them" to your screen) Anybody has problems with android devices ? Subtitle not working at all sometimes, but i could make it work switching from one language to another and back. Sep 9, 2023 · Hello everyone, I am currently attempting to download subtitles from SRT OpenSubtitles using the subtitles menu on Plex Web Version 4. I have the Plex Premium installed on a Mac. 7621 Player Version#:8. 9 build 8 Subtitles are not showing. Dec 13, 2023 · Downloaded subtitles are not intended to be user-accessible. IIRC Plex have mentioned it’ll be available in a future update of the preview. 3. Why can’t shared users see the subtitle I selected? Subtitles searches are saved for each user separately. Suddenly when I attempt to download a subtitle, I get red bar that says "Failed to download subtitle" Tried different media titles, failed. hxmriu slwfo tdjkul fitrp dffupmk ntyzd yss sghjt hzk hgrm