Surface pro 9 overheating. Use MS Process Explorer to see what processes are running.
Surface pro 9 overheating Monitoring and Managing System Performance. Especially in the last few months, with the corona lock down and the online courses in zoom, the back of my Surface heats up extremely and gets really hot. I have noticed that my surface pro 7 does indeed get rather warm, but not hot. As per the overheating problem, Surface devices adhere to all laws and guidelines related to temperature and thermal. 2 GB (PCIe 4. You can check a few things to verify. Heating up doesn't imply overheating, please be more specific. This is outrageous as they have basically put a meaningless Our family uses two different age Surface Pro pc's. A subreddit for the Microsoft Surface family of products. That's normal, but that's not overheating. The surface pro fired up fan at full speed and got extremely hot entire time I was inking. Here is another post also with similar concern. . Disconnect all peripherals from the dock to see if any specific peripheral is causing the overheating. Utilizing Power And Performance Settings For Surface Pro 7. Sort by: Best. You can do this by checking for the Surface drivers' health through the Surface app. Connected standby likely the cause. EDIT: additional googling appears to indicate that any cooling difference caused by a skin should be minor to negligible. Dr. See this page for reference: Fix common Surface problems using the Surface app and Surface Diagnostic Toolkit - Microsoft Support Sep 3, 2024 · The Surface Pro 9 5G, which adds mobile connectivity and some cool neural-powered capabilities, starts at $1,299. youtube. 2019 devices also introduced Battery Lifespan Saver. I'm sorry to hear about the issues you're experiencing with your Surface Pro 9. Before diving into solutions, it’s essential to understand why your Surface Pro might overheat. Oct 4, 2023 · The PC would be in a similar state as when you purchased it. Aug 18, 2021 · Have Surface PRO 7 and sometimes get camera sw stuck. One popular cooling accessory is a laptop cooling pad. The reviews Dec 6, 2023 · Surface Pro 9 has multiple components enabled for repair. Windows 10 2004/20H1 removed the ability to set this. Compared to my old Surface Pros (4 and 5, both i7) it's very cool literally. msi then Restart. Charging my device in standby: Pretty warm. How you get it to stay is another problem, which is where the other post I read had 3D printed a holder for it that hangs off the top of the screen. Kind regards, Marrion And welcome to Surface Pro 7 ownership. I have the Pro 7, and in fact I am typing on it now. So glad to be rid of that piece of crap. D. On the other hand, since you already ran the system file checker and it detected and repaired some corrupted files, that could be the c Hi, sadly my surface pro 7 i5 does throttle early, even when the sun shines just a bit on it. Use your Well, I've used skins on 3 different surface devices and none of them (except the pro 3, but that's a whole different story) got hot, or even very warm, under load with or without a skin. I have noticed that my surface felt hot. Open Task Manager by pressing Ctrl, Alt, and Esc. Learn why your Surface may feel warm during normal use and how to prevent or fix overheating issues. At this point, I recommend sending your Surface Pro 7 to the Surface Support team for a hardware service. Force Surface to restart. While in some cases, the hardware is faulty, running an outdated OS, too, could be the underlying cause. It seems like this is not a battery issue why it overheats because its full charge capacity is still higher than its design capacity though its full charge capacity depreciates within 7 cycle counts. Follow this guide to replace the heatsink and thermal paste on your Microsoft Surface Pro 7. May 9, 2020 · Go to Download driver and firmware for Surface, choose Surface Pro 4 then click Download on the next page. Jul 21, 2024 · However, I noticed that you are using a Surface Pro 7, and I want to share with you here that the Surface Pro 7 with Intel Core i3-1005G1 and Core i5-1035G4 is fanless, So the possibility of a fan not working does not apply to these models. And notice that the surface cooled down in about 15 to 30 min after I put the air con and removed the rugged cover. Use CoreTemp to get a better feel for temp and cup load/speed. I decided to put the air con to 23 degrees C and remove the UAG rugged cover. I removed the stock 128gig Samsung (PCIe 3. They dropped the fan for the i3 model a while back , and for the i5 model maybe two generations ago. Aug 9, 2021 · Since Day 1, I've been running my SL3 with a USB-C hub to charge it. Additionally, the Surface Pro 9 is far more portable that my Surface Book ever was, and I'm really enjoying the tablet form-factor, especially when I use this for writing or for sheet music. Close Unnecessary Programs: Running too many applications simultaneously can put a strain on your device’s resources and cause overheating. Aug 22, 2023 · Additionally, try also to check for the Surface drivers' health through the Surface app and run the Surface Diagnostic Toolkit on the device to run some system checks and repairs then see if the behavior improves. See: Fix common Surface problems using the Surface Diagnostic Toolkit (microsoft Feb 15, 2020 · What is the issue with the type-c to type-c connection on the Surface Pro 7. It's going to be a very minimal benefit, most likely. Set up your device on a stable work surface that allows for adequate Apr 21, 2023 · To troubleshoot, kindly try first running the Surface Diagnostic Toolkit on the device then make sure that all updates are installed including Optional updates then see if the behavior improves. The 6 never got hot and it's battery still lasts for hours. Use MS Process Explorer to see what processes are running. Surface pro 8 has amazing cooling system and it can run cool and fairly silent . Sep 3, 2020 · I have a Surface pro 7 that I use with the Surface dock 2. Hello, I got this brand new Surface Pro 9 during Black Friday for 480€ and I've noticed that when I put the charger on, the tablet starts to overheat really much. Everytime I plugged in the charger, within 5 mins, the backside of the Surface pro 7 starts overheating to an uncomfortable temperature. Just because your device is getting warmer than normal, doesn’t mean it’s overheating or dangerously hot. Nov 25, 2024 · The Surface Pro 9 is a powerful and versatile 2-in-1 device from Microsoft, designed to provide users with a seamless computing experience. One effective way to prevent your Surface Pro from overheating is by using cooling accessories. Is there a way to check if the fan is still working? Mar 22, 2022 · I have purchased a brand new Surface Pro 8 from Microsoft website, it has 16GB RAM and 1TB SSD in USA. In case you need it, you can contact the Surface support team by referring to the following guideline contents. It seems to be affecting many users and I've been down the path of all the suggested fixes. You may need to click “More Info” to get a complete breakdown of ongoing tl;dr: Surface is regularly hitting 95°C under normal workload. Jul 12, 2021 · This refers to the current operating system installed on your Surface. Surface restarts and the Surface logo displays while the reset process continues (this can take a while). Please respond to this comment if you have specific questions. And when I'd try to charge it, it would sometimes take several hours to charge because of overheating! Normal use: Nah. Press and hold the power button for 20 seconds and release once Windows Logo appears on screen. See this post: surface pro 8 wont stop overheating - Microsoft Community then try also the steps suggested by ramin. This past weekend, I charged it using a Surface Connect power supply, and the fans were silent. Oct 6, 2023 · If you want to turn off your Surface Pro 9 completely, you can press and hold the power button for 5 seconds. My surface pro 2017 though doesn't seem to be as badly affected by this issue. Open the Surface app In the Surface app, expand Help & support to check the update status. 60 GB usable) System type 64-bit operating system, x64-based processor Pen and touch Pen and touch support with 10 touch points Edition Windows 10 Enterprise Version 21H2 Apr 25, 2022 · Hi, I own a Microsoft Surface 6 tablet PC (500 GB ver. I cannot afford to send back my SP3 since it would cost me $600. 10GHz 1. I started to notice it a few weeks ago. The only thing that really seems to alleviate the issue is using a different webcam. rostami and see if it works for you. You should expect 4 hours of battery life with a new Surface Pro. Is this a real problem? I'm thinking that as always, the people who don't have much problems with this just don't bother writing about it. See the sections called “Heat related concerns” and “Heat related concerns for wearable devices”. Nov 12, 2024 · The common causes of overheating in Surface Pro devices include dust and dirt buildup in the vents, high resource-intensive programs, malware, and outdated drivers. Run Surface Diagnostic Toolkit and make sure to complete the tasks. If the device is being used in a warm environment or in the sun , move device to cooler environment. Mar 14, 2024 · I have issues with my new Surface Pro 9, when attaching it to my docking station. (replaced) My surface keeps on getting so hot while I am running teams 1-3 word docs and onenote, my surface gets to like 50 degrees Celsius. ADMIN MOD Surface Pro 5 overheating [PRO2017] Share Add a Comment. John Swayne, M. I use 2 logitech cameras and an external monitor, in addition to a digital piano (midi connection) and running various software programs on the surface pro. Aug 4, 2022 · Go to Download driver and firmware for Surface, choose Surface Pro . Waking up Surface Pro with a keyboard shortcut. 3 days ago · Microsoft has pushed an update several months ago that has disabled undervolting on ALL Surface products due to the Plundervolt vulnerability even though a lot of Surface devices aren't even affected to begin with (e. An more importantly, overheating is happening when the charger (official charger that came with it) is connected. e. There is a significant chance that you may break the unreinforced and fragile display panel during this procedure. Original by design. Jan 9, 2024 · If you are using your Surface Pro 7 on a soft surface like a bed or a couch, try using it on a hard surface like a desk or a table. It's normal. Then click the link next to Surface Pro 7 then click Download on the next page. 00 GB (7. I've hooked my dock up to two 32" monitors. Oh, and rumor has it the frequent overheating issues are one reason Microsoft released the Surface Pro 7+ ( that didn't overheat). Reply reply NiveaGeForce Aug 14, 2018 · I have been using my surface pro 3 since 2014 and due to frequent over heating, my battery is bulging and the screen is popping out. msi file that matches your current OS Build and click Next. Here's what to do if you see the thermometer icon: Turn your Surface off, move it to a cooler place, and let it cool down for at least five minutes. Hey all - anyone else experience this - so my surface pro 6 started to get extremely hot when its charging if I have any programs open when I put it on the charger (and close the touch cover). This was the case for the last 2 Surface Pro 7s as well. 5. 0 X4) Drive, One way to reduce power usage is to limit max CPU speed like when you use your Surface Pro or Surface Go for basic web browsing or reading. I couldn't get that thing to last 5 hours. I want to make sure that the cooling fan of the machine is not having problems. I'm sorry to hear that issue persist until now even after performing the steps provided by John Neil_J . Join this channel to get access to perks:https://www. Buy the Surface Pro 10 for Business from Microsoft Store. Nov 23, 2024 · This guide will explore the various methods and strategies for preventing your Surface Pro from overheating, ensuring optimal performance and extending its lifespan. It runs extremely hot and the fan turns on after a couple of minutes while increasingly getting louder. I've since verified that with another power supply. I'm running windows 11. Nov 21, 2024 · The Microsoft Surface Pro 9, despite its reputation as a high-performance and versatile device, has been plagued by overheating issues that are causing concern among its users. If you have a specific Keyboard/Mouse/AnyPart that is doing something strange, include the model number i. Mar 14, 2023 · Set up your device on a stable work surface that allows for adequate air circulation under and around it. Use caution when operating your device on a pillow, blanket, or other soft material, because the material can block the airflow, and this may cause device overheating. Jan 23, 2019 · Hi ashleydrain,. When I dock my Surface, the fans come on - even when I'm not using any applications. Then click the link next to Surface Pro 9 then click Download on the next page. The best I can advise you to do is to not buy another surface, and a fan aimed at the back of the device at all times. Hi ! Just use an app and give us some numbers for your temperatures ( I recommend CPUID HWMonitor pro ). Connect your Surface Pro to a Type Cover, Touch Cover, or an external keyboard, and press the following keys: Win + Ctrl + Shift + B Aug 15, 2023 · I am asking those of you who are experienced with this program or the surface pro 9 to help me come up with good settings for my device to lower the heat, even if the cpu performance also is lowered. Choose the . Sep 27, 2024 · Note that this update is not available for the Surface Pro 9 5G with the Microsoft SQ3 processor. Understanding the Causes of Surface Pro Overheating. When I am done at work, I put device into sleep, take it to the bag and go home. Usually, the most correct advice is to send the device to the Surface technical support team for inspection and repair. You can quickly check the health of your Surface drivers and firmware using the Surface app. I had a Surface Pro 7. 4: Run System File Checker Tool OMG, I am experiencing the same issue with the Surface Pro 9. Aug 9, 2022 · I checked also on your post last January 2022 (Surface Pro 8 Overheating - Microsoft Community) for the same concern. I will do my best to help with your issue and some facts about benefits of having a replacement. It was the cheapest one on sale, a Core i5 variant with 8GB of memory. And see if it makes any difference. Close any programs you’re not currently using. The back of the Surface Pro feels warm, but not too hot. 99 / £1,299. I used the open hardware monitor to check up on the PC's heat and right now it says 50 degrees Celsius which I know isn't true since the computer is way hotter than that when I touch it. Mar 19, 2024 · If you are using your Surface Pro 8 on a soft surface like a bed or a couch, try using it on a hard surface like a desk or a table. If your device is on your lap and gets uncomfortably warm, remove it from your lap and place it on a stable work surface. Surface Pro 9 overheats Hi everyone, my laptop overheats every time I'm watching YouTube or Netflix (both 1080p and 4K resolution) for 10 - 15 minutes straight, even some demanding apps like OneNote or Discord. But it can get warm to the touch specially while the charger is plugged in and you use the device heavily at the same time . I'm on the fence about buying a Surface Pro 9 i5\i7. Nonetheless, I have some problems regarding the heat dissipation. I never have a laptop overheat before until I owned a Surface Pro 7. I feel like it didn't deliver the promised experience. Try using the device in best battery / battery saver mode of possible. Apr 25, 2023 · I just bought a surface pro 9, normally the surface works very smoothly, but these days I find my surface is hotter than usual. Your surface device has a setting that will turn off your Surface at a certain temperature so we can confirm overheating if not we might check your background tasks and close the ones you are not using it, delete unnecessary programs and clean cache. You can use Intel XTU or ThrottleStop to prevent or limit turbo but you cannot cap the max speed. That is all there is. I just got the new Surface Pro 8, i7 16gb and 512gb. Nothing is broken. There are specific metrics for how hot an external surface is supposed to get before it starts falling afoul of regulations, but internally for a long time Jun 30, 2024 · I suggest you try connecting an external monitor directly to the Surface Pro 9 without using the dock to see if the overheating persists. This will install the latest driver I have had a new Microsoft Surface Pro 9 with intel i7, 16 GB RAM and 512 gb SSD for about 9 months. Outdated drivers: Outdated drivers can cause your laptop to heat up. The fans are nearly always running, and the case is always hot. Jul 29, 2024 · Why Is Surface Pro Overheating. All Surface devices introduced since 2019 feature Fast Charging, resulting in more heat while charging. The problem is that the behavior expressed by the original poster started happening all of a sudden, and apparently on several machines. These devices are designed to work within certain temperature ranges and to vent heat through their bodies. When I close keyboard cover or manually put Surface to the sleep (Start > Power button > Sleep) or press power button, screen goes of, keyboard backlight turns off, device seems to be sleeping. Because most of the time I draw on an easel and only can feel the display Surface which is not hot. Additionally, using the device in a hot environment or blocking the vents can also contribute to overheating. Jan 2, 2025 · Taking Action: Cooling Down Your Overheating Surface Pro. com/channel/UCi9k5jW0NCc2ysNCSdGbQGQ/joinYou can find the parts used in this video on:eBay: http Aug 25, 2022 · I am a student in grade 7 with the surface pro 8 with 16g of ram and 237ssd. Well, maybe I should use it more like a tablet to tell you. Mar 2, 2020 · I have a weird issue with my Surface Pro 6. but in the end, settled on the Surface Pro 7. I can see that there are a lot of issues with this device overheating. Jan 9, 2019 · I have a surface pro 5 (intel i5), protected with a UAG rugged cover. Today I was making a 8. This video provides a simplified, visual walkthrough of a Microsoft Surface device repair. It would have constant overheating issues. Windows can now wake it anytime during sleep/hibernate and download, scan, install, etc. Jul 26, 2024 · Microsoft Surface devices report high instances of overheating, even when running some basic apps on them. 0 X4) into my Surface Pro 7+. I got my Surface Pro 7 in February and I am really enjoying it. Step 8: Select Yes, repartition the drives, and on the next page, select Next. Oct 11, 2024 · Hi Genevieve, Welcome to Microsoft Community. ) and after about an hour of usage my computer becomes barely usable. Dec 18, 2017 · That's why Surface Pro thermal throttles quicker than regular laptops to maintain its chassis temperature to a certain level so if you don't defeat that throttling feature by using something like Throttlestop program, you will seriously overheat your Surface Pro and cause premature hardware failure. Find out the temperature limits, product safety warnings, and troubleshooting tips for your device. The entire device gets extremely hot even after average use (OneNote, Chrome, Word) and the fan gets very loud. Here is the official changelog: Addresses security vulnerabilities, securing devices from Aug 13, 2021 · We mostly have Surface Pro 7's with a mix of Pro 8's and 9's in the mix. Understanding the Causes of Overheating in Surface Pro 7 2. Check for Windows Update: Sep 5, 2020 · Go to Download driver and firmware for Surface, choose Surface Pro 7 then click Download on the next page. Run Surface Diagnostics Toolkit here Fix common Surface problems using the Jul 15, 2024 · The harder your Surface is working, the more heat it is generating. Back side may heat up a bit. 5"x11" page full of handwritten notes (at a font size 7ish for an idea). I have been using it for quite a while, and normally I do expect my Surface reaching hot temperatures, it is a known fact. To solve this, you can update your drivers to the latest version. Are you running heavy applications on your Surface Pro 7? If you're not running heavy programs on your Surface device but it's overheating, what I can highly recommend is to run the system file checker to check if there are corrupted system files that are just looping around causing the device to overheat. Nov 3, 2022 · Exit Command Prompt and restart the Surface. I need help to at least reduce the overheating SP3. The only real fault with the device is that the typing experience is not the best, but such is the cost of the convenience of the device's portability and Aug 20, 2022 · It’s an overheating piece of garbage. Every time I connect my surface pro 9 to an external monitor, it always starts to make fan noise and begins overheating especially when watching youtube. When asking a question or stating a problem, please add as much detail as possible. Start fresh, and check whether fan issues in Surface Pro are resolved. Unfortunately, it overheats extremely quickly and the RAM is at least 45% immediately after starting. g surface pro 7, laptop 3, book 3) as they have newer processors. I'm not really sure what else I can Follow the steps in this article for help if the screen on your Surface shows any of: Screen that is flickering, Garbled or distorted picture, Screen discoloration, brightness or dimming, Screen scramble, Screen with lines through it, Screen with artifacts (mura), Screen with a dead or stuck pixel, or Screen with yellow or brown banding Mar 29, 2020 · Hi ML_88_ML,. 1 day ago · Hey my surface pro 7i5 is heating up so much like a furnace and I’ve had this problem for a year can someone please help me I’ve tried so many ways to fix it and I don’t know how to fix it and if I don’t get it fixed I’m probably looking to get a MacBook Go to Download driver and firmware for Surface, choose Surface Pro . I just installed a Sabrent SB-2130-1TB 1024. Apr 7, 2020 · If that doesn't work, here's how to make sure your Surface turns off completely: Press and hold down the power button until your Surface restarts and you see the Windows logo screen (about 20 seconds), then release the power button. 4: Run System File Checker Tool Feb 19, 2024 · Your Surface Pro can get stuck while it’s in sleep mode. Running resource-heavy applications causes my Surface to turn into a furnace. Dust accumulation: Dust accumulation is also the cause of the “Surface Pro 7 overheating” issue. Will this be an issue in the long term? Hi all, I recently purchased a Surface Pro 9 i7 and 32gb RAM, along with the Surface dock. Step 9: Choose Just remove my files. I know that this specific model doesn't have fans, and that the back is a huge heat sink. It is no Jun 28, 2024 · The Surface Pro 4 is equipped with fan, but the customer may not have the ability to check it because it would involve disassembling the Surface. This is annoying but fine. Surface Pro(2017) i5 overheating? I just received my Surface Pro (2017) in the mail today, and after turning it on, and playing around a bit, not doing anything intensive, just installing some programs and using word, I noticed the touchscreen getting hot to the touch, i touched the back and it was even hotter. Because one thing that I have noticed is the device gets hot even when im not playing a game that should utilize even like 50% of the cpu. Oct 10, 2023 · 4. Just doing normal browsing, outlook, office documents, nothing crazy. At first I thought it was only when I charged it with Chrome running but that's not the case. Go to Download driver and firmware for Surface, choose Surface Pro. When I connect my Surface Pro 9 to the Thunderbolt 4 docking station, which has an external monitor (1920x1080 and I turn the monitor of the Surface Pro itself off), keyboard and mouse plugged in. Jul 5, 2021 · The problem is not the overheating, as it was a known issue and the Surface would cool down easily. Tablet specs feature Intel Core Ultra processors, USB-C Thunderbolt 4 and Surface Connect ports, 13 inch screen size, Wi-Fi or 5G, with long battery life. Step 10: Select Reset. Appreciate a resolution for the problem otherwise it was a waste getting a Type-C monitor and Surface Pro 7. from Official Microsoft Download Center The 9 gets extremely hot when the charger is on, and without the charger, battery life is maybe 45 mins on recommended power settings. This will shut down the device completely and prevent it from overheating or draining the battery while in your bag. Jul 12, 2023 · Why is a brand new Surface pro 9 overheating and only has 3 hours of battery life. Using an external webcam instead of the internal camera can I thought a surface pro 7 with an i5 has the compatibilities to run two windows of explore, word,and a application without over heating. I can direct you to Surface Live support, who can help you create a service order: 1. Run Surface Diagnostic Toolkit and check Windows updates including optional updates if available. These accessories are specifically designed to enhance the cooling system of your device and keep it at an optimal temperature. I got a replacement from microsoft cause I broke my old surface pro 8 but my old one never had these problems. See: Fix common Surface problems using the Surface app and Surface Diagnostic Toolkit - Microsoft Support. Optimum Placement and Ventilation for Surface Pro 7 3. And I have tried other Surface devices out of the box with comparable battery, microprocessor, and SSDs to those used by Microsoft in their Surface battery life tests. Thank you for posting the battery report. I own a Surface Pro 7 with an Intel i5 in it. Its been couple of days, and so far the back of the device is very hot to the touch while its running. I bought it specifically for my zoom piano/voice lessons. Run Surface Diagnostic Toolkit. If your Surface Pro is overheating, take the following steps: 1. Does anyone I own Surface Pro 8 i7 16 and I can't say it becomes hot when I draw on it. After only half an hour of regular usage, the Surface is becoming hotter. May 29, 2023 · Press and hold down the power button until your Surface shuts down and restarts and you see the Windows logo screen (about 20 seconds), then release the power button. Microsoft recommends waking up your Surface Pro using a keyboard shortcut or pressing the tablet buttons. After downloading, run and install the . I bought the version with 32GB RAM, an i7 Intel processor, and 1TB of storage. 2. Overheating and flickering seem to be problems a third of the surface community seems to have. Surface Pro 7 offers various power and performance settings that can be utilized to prevent overheating. You may also download the latest driver and firmware to your Surface: Download Surface Pro 9 with Intel Processor Drivers and Firmware. Never place your device or AC adaptor on furniture or any other surface that might be marred by exposure to heat since the base of your device and the surface of the AC adaptor may increase in temperature during normal use. Sep 29, 2018 · We would need to go through a set of troubleshooting to identify the real cause of the problem. Have any of you guys experienced this? If so, what is the solution? May 6, 2023 · Go to Download driver and firmware for Surface, choose Surface Pro. Nov 21, 2024 · The Surface Pro 9's form factor can lead to overheating, especially during resource-intensive tasks like video conferencing or gaming. My CPU is currently at 7%, my battery at 100% and my power mode set to recommended. Here are some steps you can take to troubleshoot and potentially resolve the overheating and battery drain issues: For PC questions/assistance. 4. So what you need to focus on are the other two possibilities. I currently have sp7, with overheating problems and an unresponsive touch screen. Apr 12, 2024 · Using Cooling Accessories to Prevent Surface Pro from Overheating. Previously, with my Surface pro 4, I was using a Kensington docking station. Charging a depleted battery and using it: Bring marshmallows. With its sleek design and impressive specifications, it Jul 15, 2024 · 1. Jan 25, 2023 · HP Elite Dragonfly Folio 13. This heat makes me quite uncomfortable because it is above acceptable level. 9 2022 DIN A4 If your Surface exceeds the maximum operational temperature, it will shut down immediately and a thermometer icon will appear on your screen. Price includes free standard shipping and free returns. Jul 15, 2023 · If you have the Intel version, kindly try manually updates the drivers and firmware for Surface. The fans for the Surface Pro are internal what you would be doing is placing the new fan on the OUTSIDE of the Pro where the CPU sits inside. A BIG part of this is NOT tweaking the surface to stop waking up from sleep/hibernation/fast startup enabled Shut down modes, which allows win10 connected standby to wake the system for tasks and updates, thus burning through battery. It's the most unhappy I've ever been with a Surface product. I have no problem with it beeing warmer as it is and would like to allow temperatures like 80-90 degrees without throttling (typically todays intel cpus only shutdown at 105 so throttle could only start at 90 or 95). I have had all the previous generations from Surface 3 and this is first time I am experiencing problems. Why is Surface Pro overheating? The following are the possible reasons: Hardware issues: If your computer fan is not operating properly, it may cause the temperature to rise. Since when I purchased it, I am having some hitting issue. Check for hardware issues. If the thermometer icon continues to appear, contact us. Means camera led is on and camera service consumes about 30-40% of CPU time and in short time the computer starts overheat. Buy 65W Surface Pro Laptop Charger for Microsoft Surface Pro 10, 9, 8, 7+, 7, 6, 5, 4, 3, X, Windows Surface Laptop 6, 5, 4, 3, 2, 1, Surface Go Tablet, Surface Book May 22, 2020 · Use a USB recovery drive to reset your Surface: Shutdown the Surface; Insert the USB recovery drive into the USB port; Press and hold the volume-down (-) rocker; Press and release the power button; When the Surface logo appears, release the volume-down (-) rocker; Surface will start the recovery software on the USB recovery drive Jun 2, 2020 · Go to Download driver and firmware for Surface, choose Surface Pro 7 then click Download on the next page. Is this normal for this generation or did I get a bad unit? Jul 31, 2024 · If your overheating problem persists, we'll have to consider getting help related to hardware detection for your Surface device. If nothing works, it’s likely a hardware issue to blame when the Microsoft Surface fan is always running. +1 on that. You can refer to public information on adherence at Safety Information . One of the reasons I upgraded from a surface pro x was to get better performance out of onenote. 50 GHz Installed RAM 8. Keep in mind that the Surface will attempt to protect itself from overheating and as a result it will not turn on. msi file that matches your current OS Build and click Next . Also, this will help fix overheating in Microsoft Surface. 5 G3 Asus ROG Flow Z13 GZ301ZE Dell XPS 13 9315 2-in-1 Core i5-1230U Lenovo ThinkPad X12 20UVS03G00 Microsoft Surface Pro 9, i7-1255U Apple iPad Pro 12. That might help a bit, but if it's heating up too much, it's likely a hardware issue. Does the Surface become hot when you are running specific programs? Also, does it happen when the Surface is running on battery power or when it is charging? First, download and run the Surface Diagnostic Toolkit. To fix things, make sure there’s nothing blocking the flow of air, update the OS, or disable USB settings, amongst other solutions. Dec 12, 2019 · So I've purchased and exchanged 3 brand new surface pro 7s in the last 20 days from best buy because of this issue. Ps: We've got 3 surface pros in our house and all 3 of them have more or else the same issue, especially my father's surface pro 7 whose dispaly is downright disappointing. The i3/i5 models of the Surface Pro line don't have active cooling anymore, just passive. Soft surfaces can block the vents and cause the device to overheat. While there was no indication of our system overheating, the back Aug 20, 2024 · If the temperature overheating still occurs after the driver update is complete, then we need to perform further testing on the hardware. It is overheating during sleep. Today, I had to switch camera on my Teams call off because of the overheating too. See this page for reference: Fix common Surface problems using the Surface app and Surface Diagnostic Toolkit - Microsoft Support I am using a Surface Pro 7 (2020), with these specs, Processor Intel(R) Core(TM) i5-1035G4 CPU @ 1. mpovvinqxvrfcjubazrpqfdgmnfbmjnxlolqcssvzyxdnypialrrxfzyvfjaamgbginpevmxqo